PRIVACY HELP DESK SERVICE

Our privacy help desk service puts our experts on-call for your organization’s staff to contact for assistance at any time. This can extend to performing BAU privacy program tasks as agreed and tailored to your needs.

This is a flexible offering that can encompass a range of tasks and for any duration you require either as on-going or to backfill while you recruit.

With our Help Desk Service, you can reach out to us anytime you need explanations of a privacy requirement or help interpreting privacy laws like GDPR and CCPA. If you’ve experienced a data breach, our people are available to coach you through determining if a breach is reportable and writing the reports to regulators. We can provide recommendations on privacy tools, assist with privacy audits and assessments, and offer assistance with privacy impact assessments.

We offer customized guidance through one-on-one consultations via phone, email, and virtual meetings. Describe your specific privacy issue, and we’ll respond promptly with relevant insights and suggestions.

For those seeking ongoing privacy support, we also provide retainer-based help desk services. Our privacy experts will act as an on-call resource to answer your questions on all privacy matters as they arise.

For organizations without the budget or staffing resources to establish an in-house privacy team, our Privacy Help Desk eliminates the need. We function as your dedicated, outsourced privacy department, responding to your employees’ questions, assessing compliance, monitoring policy updates, managing risks – essentially all the responsibilities an internal team would handle.

Importantly, we scale support based on each client’s unique needs at a fraction of the cost of hiring full-time privacy staff. Whether you require a few hours of assistance or regular check-ins during a software implementation, our help desk staff can give guidance aligned to your bandwidth and priorities. We plug the privacy gaps so your existing staff can remain focused on core operations rather than spread themselves thinly across privacy tasks. Let our specialists be your privacy personnel, ensuring you remain informed, compliant and protected around-the-clock.